SnapeZo.com only sells quality products. All products are covered under warranty to be free from defects in hardware material and workmanship if properly used under normal conditions. Under this warrant, we are limited to correcting or replacing, at our discretion, any hardware or parts that shall be returned to us at the shipping expense of the customer. This warranty shall not apply to any products that must be replaced because of normal wear, that has been subject to misuse, negligence, improper installation or accident, or that have been altered by someone other than SnapeZo.com
In practice, we have had no warranty claims as our products are made from solid aluminum, with very few moving parts and we have sold millions of our products without issue to such organizations as McDonald's, Disney, ABC, Macy's, Walgreens, Ruby Tuesdays, etc.
- If you are not 100% satisfied you may return for a full refund of the product price within 7 days of order date.
- All metal parts will be replaced if defective within 6 years of warranty registration.
- All plastic frame parts will be replaced if defective within 12 months.
- PVC covers are excluded from warranty and any defect must be reported immediately on receiving the order.
- Warranty does not cover normal wear and tear of frames.